We are committed to delivering your carefully curated fashion essentials with efficiency and care. All orders are processed within 1-2 business days after payment confirmation. Our team meticulously inspects each item to ensure it meets our quality standards before dispatch. Whether you're shopping for footwear, accessories, or apparel, we prioritize secure packaging to protect your purchase during transit.

Delivery timelines vary based on your location and shipping method. Domestic orders typically arrive within 5-7 business days after processing, while international shipments may take 10-20 business days. Note that unforeseen circumstances like weather disruptions or customs inspections may occasionally extend delivery windows. Rest assured, we work exclusively with reliable carriers to minimize delays.

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more

Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Some remote locations or areas with shipping restrictions may not be serviceable. During checkout, our system will automatically verify your address eligibility. For specific inquiries about your region, please contact our support team before placing your order.

Once your order ships, you'll receive a confirmation email containing your tracking number and a direct link to monitor progress. Our system updates tracking information in real-time as your package moves through carrier networks. For consolidated shipments with multiple items, you may receive separate tracking numbers which will all be visible in your account dashboard.

While delivery issues are rare, we understand how frustrating they can be. If your tracking shows no movement for 7+ business days or the estimated delivery date has passed, please first check with your local post office. For unresolved cases, contact our customer service at [email protected] with your order number. We'll promptly investigate and either reship your items or issue a refund as appropriate.

International customers are responsible for any customs fees, taxes, or import duties imposed by their country's regulations. These charges vary by destination and are determined solely by local authorities. We declare all packages at full value as required by law, and cannot mark items as "gifts" to avoid fees. For accurate estimates, we recommend consulting your national customs office before ordering.